Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India\'s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly \'Digital India\' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.We\'re proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.VIL\'s goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.VIL is an equal opportunity employer committed to diversifying its workforce.Role TitlePrincipal Product Development Manager - Business CommunicationsSub Function/ Vertical/ DepartmentVIBS/ Products, Solutions & PartnershipsBandM3Reports to Role (Position No)Practice Head - Business Communications & Cloud StoreLocationMumbai

• Job Purpose

The role includes design, development and roll out of a future fit new services/ capability roadmap for the entire business communications and cloud store portfolio delivering first time right customer experience. The role demands high cross functional engagement for development of a future ready portfolio incorporating latest technologies around IP Telephony, UCaaS, CPaaS and Cloud Market-place. The role is key to bridge the market requirements and the technology capability to deliver a cutting edge, commercially viable and within the timelines product portfolio with improved features and differentiators thereby enabling an edge in the market.

• Key Accountabilities / Key Result Areas (Max 5)

• New Product Roadmap ownership and delivery as per defined timelines. Converting market & business requirements into a robust product design blueprint.
• Ensure robust service design to shorten the opportunity to revenue cycle and deliver strong CXX. Ensure timely launch and CFT interactions through tight project management framework.
• Lead dispersed cross functional teams across CS, Technology planning, RA, Operations, legal, Regulatory, Delivery, engineering and solutions to deliver flexible and commercially viable products, features & functionalities and manage the stringent timelines to deliver the product.
• Evaluation & embracing of new technology/services to enable a technology leadership for the portfolio. Develop PoCs, as well as define & manage partner engagements to implement and deliver productized solutions.
• Ensure smooth product/ capability launch by handholding initial opportunities through the opportunity to deliver and run stage, ironing out any process gaps that emerge in the launch phase.

• Core Competencies, Knowledge, Experience, Technical / Professional Qualifications (Max 5)

• Specialised role with and ability to think beyond and develop the telephony, UC, cPaaS and SaaS portfolio in this fast changing technology landscape. Product development as well as project management experience or technical engineering/operations experience in the communications, collaboration and cloud domain.
• This role is the think tank that should have the skill set to evaluate newer technologies and keep VIL in pace with the market looking at innovation and differentiators that technology will create in future. Deep understanding of technologies like IP, UC, SaaS and market place..
• Experience of evaluating and influencing partners across the technology, roadmaps, operational and financial parameters.
• Experience in handling dynamic, high-growth, high-uncertainty environments.

Experience: 15-20 YearsTechnical / professional qualifications:

• BE or equivalent
• Certifications on Agile/ITIL/Other Technologies

Educational Qualifications

• Engineering Graduate /Post Graduate

• Key Performance Indicators (Max 5)

• Future fit portfolio roadmap planning
• New product launches (CPaaS With Meta,CCaaS, Managed SIP, UCaaS, HCC and more) as per committed timelines and budgets
• Innovation in terms of bringing in new technologies/ partners or bundled solutions
• Robust service design and product that delivers the targeted CXX

• Job purpose of Direct Reports & Dotted Reports

Direct Reports : 2Project ManagerService DesignerVodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

Vodafone Idea