Job Description

Alfa Laval India is looking for a position of Global Technical Support Specialist.About Us -At Alfa Laval, we always go the extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet.We make it happen by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.As a member of our team, you thrive in an open inclusive workplace, based on diversity with a sense of belonging.This is where you can make a difference by constantly building bridges to the future with sustainable solutions that have an impact on our planets most urgent problems.Making the world a better place. Every day.Please feel free to peruse our websiteThe position / About the Job:Global Technical Support Specialist will be responsible for -

• Remote and onsite trouble shooting of technical issues related to pumps, Valves, mixing and cleaning equipment in Food, Dairy, Beverage, Pharma and Personal care processes.
• Effective communication - discuss the complex technical issues & train colleagues in sales companies and sales channels with customer focus mindset.
• Networking - Create and maintain effective network with different departments (R&D, Product Management, Production, Quality) and coordinate with them to timely and effectively respond to market technical requests.
• Digitalization: Effectively contribute towards the digitalization initiatives to improve the quality of technical service management systems
• Quoting specially engineered products, identification of spare parts, support on product documentation & regulations.
• Support to claim handling department in investigation of technical claims.

What you can be -

• 3 years of technical understanding of Pumps (positive & centrifugal), Valves, Pipes, Fittings used in food, Pharma, Personal & home care industry is a pre-requisite.
• Field service engineering skills with knowledge of tools, spare parts & equipment needed to service equipment is preferred.
• Any graduate who is Bachelor in Mechanical, Food Eng. , Dairy, or Process Eng. can apply.
• Your background in Dairy & Food processing plants installation and commissioning could be of great value

The location-

• Pune - ICC

Why should you apply:

• We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
• Exciting place to build a global network with different nationalities to mingle and to learn.
• Your work will have a true impact on Alfa Lavals future success, you will be learning new things every day.

We always look for both experience and potential, so if you think you have what it takes to join us and are curious to find out more, applyNote -We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

Alfa Laval