Job Description

WHAT YOU\'LL DO We are looking for a highly driven individual with a real passion for employee support. You\'ll support the Mobility and Immigration team with day-to-day actions related to Mobility and Immigration operations that ensure the efficient running of the team to deliver a high-quality service to employees and internal clients. This is a very busy and fast paced role, so attention to detail and prioritization are a must! You will work within the LAB (London, Amsterdam & Brussels) Immigration & Mobility team and the role will include the following: Team Mailboxes Maintenance: Monitor and manage the Immigration, Mobility and Cross Border Working inboxes picking up activities within the remit of this role File Vendor /employee emails to specific live immigration activity in relevant folder Allocate emails to relevant team members and external vendors Escalate urgent / nonstandard requests Immigration Admin Support: Create Work Permit Initiations Upload required documents to Vendor system Collaborate with Mobility Co-ordinators & engage with employee Update and maintain LAB immigration trackers with new application details and changes in visa status Collaborate & Share Visa details with HR Ops team for HR system updates. Create immigration files for visa cases and file appropriately Verify WD updates for employee visa dates Maintain M&I team Trello boards Support with issuing letters related to business travel Reporting: Prepare the HR database weekly changes report Prepare immigration report for payroll purposes Prepare & Issue visit visa business support & invitation letters relating to business travel Support the leaver form process for visa holders with HR Ops and action notification steps with vendor Mobility & Transfer Admin Transfer Committee Preparation - Download inbound applications and create transfer files Update Transfer Trello board with new applications Work with co-ordinators to update stakeholder Trello boards & Slack channel, supporting the communication of transfer status and start dates to all stakeholders Draft employment contract for mobility coordinator review Manage adobe signature process for contracts and memos and ensure completed transfer Memos and contracts are filed with local HR Schedule check in meetings between transfers and Mobility coordinator during transfer period from the Mobility mailbox Support the leaver form process for transfers Cross Border Compliance Admin Respond to remote working requests from CBW mailbox with standard email template Work with CBW coordinator to process Remote working requests in line with guidelines YOU\'RE GOOD AT Very strong attention to detail Ability to be responsive and effective in a fast-paced corporate culture, to multitask and operate effectively in a matrix organization Discrete and confidential Resilient in dealing with routine tasks Strong administrative and organization skills Proficient at using excel and outlook Proactive \'can-do\' attitude and taking the initiative to identify opportunities to support the team and improve ways of working Prioritizing and managing your workload YOU BRING (EXPERIENCE & QUALIFICATIONS) A graduation degree 3+ yrs of relevant work experience in a professional services or multi-national companies Experience of working in a fast-paced team - experience working with teams across multiple geographies is preferred Experience of working on Mobility process (ideal but not essential) Proficiency in MS Office (Word, Visio, Excel, PowerPoint, Outlook) YOU\'LL WORK WITH Our Global Services HR Colleagues & other functional POC across GS HUB locations. People team members across LAB (HR Ops, M& I Team)

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