Job Description

Wyndham Hotels & Resorts is now seeking a Global Sales Coordinator EMEA to join our team in Eurasia

Job Summary

The EMEA Global Sales Coordinator will form an integral part of the Global Sales Operations (GSO) team operating within a variety of administrative duties, projects, and revenue generation, with three key elements qualifying the success of this position.

1) To primarily focus on managing our adhoc and Brand.com leads - overseeing, owning, and executing the Lead Management and Business Development efforts throughout the region on behalf of the team, hotels & clients.

2) To direct demand and revenue into our hotels through multiple sources and channels and ultimately adding to overall revenue contribution for our franchisees.

3) To provide administrative services to the EMEA GSO & Regional Sales teams at the required level.

Experience / Certificates / Education

• Ideally three years administrative or secretarial experience is required in a hotel commercial environment
• Tourism or Hospitality Diploma or equivalent required.
• Good in interpreting, analysing and sharing data.
• Proficient in utilization of Microsoft Office applications
• Usage and knowledge of other Sales Systems, e.g. Salesforce Lightning, Cvent beneficial
• A level of understanding of the sales process, tools, measurements and systems
• Project management skills and high affinity towards data and technology would be helpful
• Prior experience within a GSO and/or franchised environment is preferred, but not essential
• Fluency in spoken and written English is essential

Abilities/Key Competencies/Skills

• Multi-tasking ability at a high level
• The ability to prioritize workload and time sensitive requests is essential
• Customer service
• Excellent interpersonal and communication skills, both written and verbal
• Account and lead management
• Organization and planning
• Teamwork and ability to work autonomously
• Flexibility to adjust to the changing needs of the business, taking on new ideas and initiatives
• Ability to stay objective and fair when dealing with sensitive internal / external customer situations and maintaining constructive working relations
• Self-starter, exhibiting initiative, confidence, professionalism, and good judgment
• Works with a high level of accountability, results orientated and dependable
• Ability to make business decisions with integrity and honesty

Complexity

The level of decision-making authority in this role is moderate depending on the task. Most tasks will be either regular ad-hoc leads/ongoing/weekly/monthly etc or should be requested with a full brief.

The EMEA Global Sales Coordinator role ideal for a self-starter, and will allow the right individual to show initiative, confidence, professionalism, and good judgement. Must be results oriented.

A willingness to develop and take responsibilities while working within a team but also self-dependent is crucial. This role does not have any supervisory responsibilities attached to it.

The Global Sales Coordinator \xe2\x80\x93 EMEA will not just coordinate but \xe2\x80\x98own\xe2\x80\x99 the Lead Management process by coordinating with our sales teams and hotel properties to ensure customers are getting timely responses to enquiries, RFPs, and any questions that may be received.

They will be required to be the subject matter expert in the tools used by the Sales Team, Hotels & Clients. To be able to educate, train and answer questions on the tools and the process. They may deal with low value accounts and negotiate directly with clients for the best potential agreement, prior to offering this to the hotels for their consideration & participation.

They will further support the team by providing a variety of administrative services on an \xe2\x80\x98as required\xe2\x80\x99 basis.

Scope/Financial Responsibility

Although this position does not manage a separate cost centre, it is the responsibility of the Global Sales Coordinator - EMEA, to manage their expenses accordingly.

This person will act as an ambassador for the company and our brands as we expand our visibility in the EMEA region.

Organizational Relationships

The incumbent will be hybrid based in our office in Gurgaon, India, with flexible working hours that will enable them to cover both the European and Middle Eastern time zones. Reporting directly to the Global Sales Operations Manager - EMEA, the incumbent will play a key role in driving the success of our sales operations in the EMEA region.

COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the world\xe2\x80\x99s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company\xe2\x80\x99s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands\xe2\x80\x94think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8\xe2\x80\x94Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Job Location: WHG India, Baani Address One, Golf Course Road, Sector 56, Gurgaon, Haryana 122011
Employment Status: Full-time

Employment Disclaimer

In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

Wyndham Hotels and Resorts