Job Description

Location: Mumbai, Maharashtra, India
Job ID: 76953We Elevate... YouJoin Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.Established in 1998, Schindler India is a wholly owned subsidiary of Schindler Holding Co. We supply elevators, escalators and mobility technology for all market segments: residential apartment blocks, business and shopping centers, high-rise towers as well as transport infrastructure such as metro stations and airport terminals. With sales growth double that of the industry, a rapidly burgeoning portfolio and expanding employee base each year, Schindler India is poised for a leadership position in India in the short term.Join us as aGlobal HR Solutions SupportWe Elevate... Your ResponsibilitiesBusiness rationale:GHR Solutions Supporter creates value through on-time support of all global HR business solutions to guarantee their efficient usage. Works closely with support managers and directly with Schindler HR community to solve issues, identify new requirements and troubleshoot HR global solutions.Key responsibilities include:

• Ensure coordination of support activities within the agreed SLAs
• 1st level support for SuccessFactors and all other global Schindler HR-IT applications
• Responsibility to identify, analyze, and address root cause of issues.
• Train & provide timely and accurate response and support for Key Users
• Support for GHR Solution Managers and experts in agreed projects and initiatives
• Collaboration & timely delivery on GHR Business Solutions projects/ initiatives
• Execute the maintenance of the Organizational structure in SF Organization management globally
• Help address solution improvements with continuous improvement mindset

We Elevate... Your Best SelfQualification :Bachelor degree or equivalent on technical/IT or business educationExperience :

• 3-4 years\' experience in SuccessFactors supporting the employee life cycle and the organization management.
• Very good communication skills, customer orientation, knowledge of incident management or ticketing system is a must.
• IT application skills: O365
• Proficient in English spoken and written.
• Further languages are an asset.

Location

• Mumbai HO

We Elevate... YouWe Elevate

Schindler