Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Global HR Process Lead (Talent Management & L&D)What this job involves:The HR Process Lead (Talent Management & L&D) is responsible for leading efforts to improve the effectiveness and efficiency of Talent Management & L&D processes for the company globally. This includes assessing processes and identifying pain points and root causes; improving processes and identifying opportunities for automation; understanding regional and local nuances; conducting audits; setting out best practices; developing and maintaining content for users and managers. Key processes the HR Process Lead (Talent Management & L&D) will be responsible for improving include (but are not limited to): Performance Management, Succession Planning, Learning and Development, Career Development, Leadership Development, Employee Engagement, Mentoring and Coaching, Global Mobility etc.What your role will look like:ProcessUtilize agreed methodology to assess, troubleshoot and improve processes including documenting and implementing changesServe as the central collection point for all common Talent Management & L&D issues related to policy, process and process documentationBuild and own Talent Management & L&D process taxonomy ensuring complianceContribute to design of the Talent Management & L&D Process roadmap and strategyConduct annual opportunity assessment to assess and address pain points in the processContribute to business cases for Talent Management & L&DDrive strategic decision-making and transformation through data analytics, actionable insights, and effective change management practicesContentResponsible for developing and maintaining global Talent Management & L&D process maps, guides, FAQs, toolkits etc.Provide day-to-day oversight of Talent Management & L&D process documentation on HR Knowledge Management system and any other related platformsRoutinely review Talent Management & L&D content and work with content owners to update/remove out-of-date or obsolete contentManage process documentation creation from ideation to deployment using JLL's brand and content management templates/tools ensuring consistent look and feel of all materialsTechnology and dataIdentify where technology can be leveraged to refine or eliminate non-value-add process stepsAnalyze related metrics and data to identify pain points and root causes in day-to-day Talent Management & L&D activitiesSupport and drive data analysis work to provide relevant, actionable feedback for the Talent Management & L&D Center of Excellence (COE) leadershipConduct global audits to ensure compliance with Talent Management & L&D policies and processesPartner with the HR Technologies team to support design and implementation of technology solutions to improve/support Talent Management & L&D processesDevelop and implement user training to enhance the skills and capabilities of usersDevelop and implement manager training on Talent Management & L&D processesKeep well-informed of industry trends and best practices in Talent Management & L&D and process/operational excellence on a global scaleThe HR Process Lead (Talent Management & L&D) will work cross-functionally with Talent Management & L&D team members, HR Technologies Team, HR Strategy & Enablement Team (incl. HR Project Mgmt. team).
From time-to-time, the HR Process Lead (Talent Management & L&D) may be required to lead or support processes in other COEs to cover team absences or meet capacity demands.SkillsDeep understanding of HR processes and Talent Management & L&D practicesProcess-oriented with knowledge of best practices related to process designAbility to understand and document processes in their current state, and identify and document opportunities for improvementHighly organized with an understanding of frameworks and methodologies related to process evaluationProven work experience developing, managing, and organizing repositories of contentRemain up-to-date on relevant legislation and policy compliance requirementsWorking knowledge of content management best practices and leading standardsAdvanced in MS Office suite, including MS Visio, Excel, Word, and PowerPointExcellent organization and time management skillsExcellent written and verbal communication skillsResults-focused with the ability to manage competing priorities and multiple stakeholdersProactive in achieving results and seeking process improvementsAttention to detail and an ability to work towards tight deadlinesSystems - Learning Management Systems (LMS), Performance Management Systems, Skills Assessment and Competency Management Tools, Survey Tools, Workday, SharePoint, ServiceNow, MS OfficeQualifications and ExperienceBachelor's degree or equivalent work experience5 years of experience in a corporate HR or process role preferredDemonstrated expertise in Lean Six Sigma principles or comparable process improvement methodologiesLocation:On-site Gurugram, HRIf this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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