Job Description

Job description

If you\xe2\x80\x99re looking for a career where you can make a real impression, join HSBC and discover how valued you\xe2\x80\x99ll be.

We are currently seeking an experienced professional to join our team in the role of Global Head of Workforce Platform / CTO.

Work Location : Hyderabad / Pune

Role Overview:

The Workspace Lead will be responsible for leading and coordinating the bank\'s Workspace services, ensuring that our customers and employees have access to high-quality and secure workspace services.

Reporting to the CTO Head of Colleague & Collaboration the role will work to ensure world class technology solutions that enable business success by leading strategy and delivery.

Managing a direct team and budget of circa 400 resources, the role will support the outcomes of Vision \xe2\x80\x9827 across Speed, Scale & Resilience whilst accelerating the build out and development of a world-class CTO capability that attracts, nurtures and retains talent.

Responsibilities:

• Develop and maintain the bank\'s Workspace portfolio, which includes End User Computing, systems management and Virtualisation, as well as global Application Delivery and Endpoint Management.
• Lead the Workspace Platform to successful delivery of business outcomes.
• Strong commercial awareness looking for ways to drive down RTB costs through automation, less TOIL and efficient use of Infrastructure.
• Collaborate with other departments within the bank to ensure that services meet business requirements.
• Conduct assessments of services to identify opportunities for improvement.
• Stay up-to-date with industry trends, best practices, and regulations to ensure that the bank is always aligned with the latest developments.
• Develop and maintain relationships with vendors and service providers to ensure that the bank\'s services are optimized for performance, cost and security.
• Participate in the design and development of new services, working closely with other technology teams to ensure seamless integration with other systems and applications.
• Establish partnerships with external organizations to leverage expertise and resources.
• Develop and maintain metrics and reporting mechanisms to track performance and communicate results to stakeholders.
• Develop and deliver training programs to increase awareness and engagement of technology staff.
• Manage the associated budget, with ongoing focus on personnel, vendor, and capital expenditures.
• Lead a team of professionals and coordinate their activities to achieve goals; develop workforce strategy to meet the organizations current and future needs through developing, hiring and grooming talent.
• Work closely with the bank\'s security and compliance teams to ensure that services are secure and compliant with all relevant regulations and industry standards.
• Develop and maintain disaster recovery and business continuity plans for the services.
• Establish a robust communication and support mechanism across CTO, Technology and Business teams.

Requirements

• Qualification : Engineering degree and overall experience of 20+ years, post qualification
• Proven experience as a Workspace Lead, ideally in a banking or financial services organization is preferred
• Familiarity with regulatory and compliance requirements related to Workspace
• Strong technical knowledge of relevant technologies and DevOps ways of working; strong knowledge of Workspace technologies is essential
• Expertise in Strategy, Business Planning, Governance and Stakeholder Management
• Experience in planning and managing significant expenditure in a complex organization
• Excellent leadership and team management skills, with the ability to motivate and inspire teams to achieve their goals
• Strong communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders

You\xe2\x80\x99ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\xe2\x80\x9d

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development India***

HSBC