Job Description

Great that you\'re thinking about a career with BSI! We are looking for a permanent Global Account Manager to join our BSI team in India. The Global Account Manager (GMA) will be accountable for building and maintaining long-term value-based partnerships with assigned accounts, accelerating profitable sales and revenue growth across the full BSI portfolio, and acting as the voice of clients within BSI. The Global Account Manager is the strategic global point of contact for the accounts they lead. For accounts with a global account director (GAD) assigned, the GAM is to assist the GAD in executing the account strategy. The primary purpose of this role is to proactively enrich BSI\'s relationship and reputation with our most strategic clients through partnership and innovation. The net result of that activity will be driving and accelerating BSI\'s footprint around the world both geographically and across Divisions within the client(s). All such engagements will need to be carried out in strict accordance with BSI\'s Impartiality rules and Code of Conduct which exist between the global divisions. About the company BSI is the UK\'s National Standards Body, but we are much more than that. We are an international organisation that tackles the problems businesses have by leading the development and embedding of best practices. We help companies access new markets, accelerate innovation, become more resilient and sustainable, and build trusted customer relationships. Key Responsibilities Proven experience in growing accounts through team-based selling and RFPs Able to demonstrate a clear understanding of how organizations work, how to construct and present a business case to demonstrate a feasible ROI An excellent relationship manager who can work across a client\'s business units The ability to think and operate both strategically and tactically, to anticipate, create and deliver innovative solutions. Manage and grow BSI\'s overall worldwide and Global Key Accounts business to drive cross-division new business development, within the impartiality rules, at senior levels in all relevant regions for the nominated accounts. Develop an Account Plan for each account with key global yearly objectives to fulfill client needs leveraging BSI\'s geographic and division portfolios. Orchestrate the execution of the account strategy and ensure no conflict of interest exists in the account plan between streams. Be an active member of the Global Account Community and liaise with the other Global Account Managers and Global Account Directors on a regular basis in leading the adoption of the key account tools, legal documents, and pricing frameworks. Ensure compliance (including contract variation and negotiation of pricing) and ensure statement of work(s) across the business reference the MSA, If an MSA is in place for the nominated account(s), manage implementation. If no MSA is in place for this account, engage all relevant stakeholders with the objective to draft and implement as required. Promote an innovative and co-creation \'innovation\' mindset within accounts by identifying new product development opportunities and working together with Divisions. Coordinate the product/service initiatives in line with and integrated into the overall BSI strategy. Based on account growth aspirations, develop an annual sales and revenue target for each account in collaboration with divisions, sectors, and country/regions and liaise with divisions on commercial pricing for both new and existing contracts globally. Through collaboration with the relevant division teams ensure any client-specific KPIs are achieved, and service delivery levels are met or exceeded Lead the global virtual account team across geographies and divisions to deliver on the global key account plan. Understands the financial planning, buying influencers, decision criteria, and purchasing processes A high level of credibility and established relationships with the client that can be leveraged to open doors and develop opportunities and partnerships Experience within key accounts and working with large global accounts What we are looking for: Education/Qualifications Educated to degree level or equivalent Knowledge, Experience & Skills The ability to think and operate both strategically and tactically, to anticipate, create and deliver innovative solutions. A positive can-do attitude and an eagerness to spend time with clients, immersing yourself in their business. Travel globally as required to meet account management requirements. An entrepreneurial mindset and an appetite to expand your knowledge through continually learning A BSI brand ambassador who excels in working in a dynamic, fast-paced changing commercial environment. Experience of working internationally across different cultures Able to collaborate across a matrix organisation to identify, establish and develop relationships with contacts from senior leaders to operational employees. Proven experience in growing accounts through team-based selling and RFP\'s Able to apply enterprise thinking to situations Able to demonstrate a clear understanding of how organizations work, how to construct and present a business case to demonstrate a feasible ROI The ability to both understands and influence the drivers of an account-level P&L Understands the financial planning, buying influencers, decision criteria, and purchasing processes Can create, develop, and share a strategic account management plan across teams, leveraging our internal network of experts Able to manage internal stakeholders to ensure the virtual key account team is informed and engaged Able to simplify complex situations to provide meaningful insights to both clients and internal stakeholders. Experience within key accounts and working with large global accounts #LI-IF1 #LI-REMOTE Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business. BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

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