Job Description

:Job Title- German Cash OperationsLocation-Jaipur, IndiaRole Description:As AVP of the Germany Cash Ops unit, the person will be primarily responsible for providing support to certain functions of DB Germany operations like Static Data functions, Bill verification, TCA, KYC etc. The AVP shall own and direct the daily operations, performing and managing various administrative functions, escalating and troubleshooting issues, remain as the main SPOC of all the activities of the unit and coordinate and escalate to DIPL senior management teams and DBAG Stake Holders in Germany. This role requires the candidate to ensure incoming transitions relating to various processes are well managed, governed and ensure functioning within various Risk Framework and meet all regulatory requirements from time to time. Role would be responsible to ensure that all KPIs and SLA parameters agreed with stakeholders are adhered to. Should possess solid technical understanding of the business and Germany Cash Operations and needs to understand SWIFT Standards, Investigations, KYC requirements of Germany Banking.What well offer youAs part of our flexible scheme, here are just some of the benefits that youll enjoy.

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Manage medium to large teams performing various processes for Germany Cash Operations
• Measurement and adherence to KPIs and SLAs.
• Keeping errors and operational risks under control
• Managing operational crisis, if any, without compromising on controls and operational losses.
• Drive efficiency gain related projects through various initiatives / changes and measure the efficiency and effectiveness out of various automations and innovations implemented by the team or adapt same from other areas based on need.
• People Management - Recruitment, development, training and managing attrition.
• Ultimately responsible for the timely, complete and correct processing of transactions (including performing all relevant controls)
• Understand, translate and apply units business strategies and objectives to own teams from time to time.
• Manage staff daily, distribute work or review the workflow to assign responsibilities, ensure appropriate staff motivation levels and continuous learning of the team.
• Keep all operational guidelines updated and ensure adherence to standards, procedures and identify the operational risks associate with the process and suggest appropriate possible mitigations and escalate to Seniors as and when required.
• Conduct regular operational performance reviews and own periodic assessments of self and teams.
• Effectively manage risk and foster an environment where team is fully aware of Operational Risk management policies of the Bank.
• Develop relationship and credibility with DBAG stake holders (sending locations) and another internal stakeholders & peer group.
• Ensure all Group Policies requirements are adhered.
• Cross train available resources to ensure 100% backup within the areas under control.
• Escalate all issues properly, in time, to the appropriate level, to avoid any adverse impact on the business.
• Assisting the Team Manager in decision making and taking complete ownership of the processes and any situations of the team.
• Ensure Quality awareness within the team.
• Mobile across India and Globally based on need.

Your skills and experience:Essential

• Candidate should have a minimum of 10 years of business experience in an operations management and hands own working knowledge of the back-end operations of the bank like static data functions, KYC procedure, SI set ups, Bill verifications etc.
• Should have excellent communications skills in English and German languages, both written and oral.
• Good understanding of Regulatory & Compliance & Risk & Control
• Have reasonable knowledge on Payments & Clearing Systems, Embargo Filtering, Check Processing, Investigations and Funds Release
• Effective decision making and leadership skills.
• Expertise in insourcing tasks from Onshore locations
• Ability to multitask and manage multiple deliverables / projects that are highly visible and of strategic importance to our clients and senior stake holders.
• Ability to effectively execute presentations and communications to clients.
• Proven track record of managing teams of large size in the similar processing areas.

Desirable

• Solid technical understanding of the business and Cash Operations is expected including strong knowledge of application security related processes and global messaging application.
• Good understanding of SWIFT Connectivity, FX Spot/ Swap, FX4Cash Payments would be added advantage.
• Thorough knowledge of db electronic banking products and flow of instructions
• Subject Matter expert in Cash products
• Good understanding of Migrations requirement and have migrated couple of business in the past
• Computer proficiency in MS Office functions.
• Seek opportunities to improve service processes, minimize operational risk and reduce costs.
• Strong analytical skills, detail orientation, service commitment and solid people management skills
• Strong awareness of risk control
• Must be prepared to work in a shift in line with regions supported.

Skills

• Good situational leadership capability
• Sound proficiency on Computers and MS office
• Exposure to Germany Banking Applications
• Strong interpersonal / good negotiations skills are required.
• Team management and leadership skills will be essential for this role.
• Futuristic and innovative approach will be an added advantage.

How well support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teamsPlease visit our company website for further information:We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.

Deutsche Bank