Job Description

Company DescriptionGrand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with The Verandah, our Global Cuisine restaurant and By The Blue, our poolside RestoBar which offers inspired Indian cuisine.Primary ResponsibilitiesOperation

• Carry out planned and unplanned maintenance programs for the various systems such as (not limited to) the following :

Air-conditioning & electrical, refrigeration, FLS equipment, building maintenance including furniture & fixtures, painting, parts renewal & repairs, kitchen and laundry equipment, low voltage (LV), guest rooms, F&B outlets, function/banquet areas, front/back of the house, plumbing & drainage

• Communicate with engineering management and team leader with regards to possible improvements to increase efficiency

• Co-ordinate and inform engineering management and team leader of any disruptions to service of any kind

• Always implement safe work practices, efficient methods, proper preventative maintenance and repair

• Develop skills through training and hands on experience

• Comply with hotel and department policies and procedures at all times

Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures

• Comply with hotel and department policies and procedures at all times

• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the Management of the Hotel

QualificationsKnowledge and Experience

• Diploma/ Graduation
• Trade Certificate or a minimum of 1 year of relevant hands on experience in area of expertise or a degree holder who is a fresher
• Good reading and oral proficiency in English language

Competencies

• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times

GRAND MERCURE