Job Description

Overview:Role PurposeThe technical consultant professionals will provide technical expertise to plan, analyse, define and support the delivery of technical capabilities for clientxe2x80x99s transformation, enhancement, advanced problem-solving skills and support projects.They will use a mix of consultative skills, technical expertise to effectively integrate packaged technology into our clientsxe2x80x99 business environment and achieve business results.Candidates in this role will also contribute to pre-sales support and practice development activities for their respective technical area of expertise.This role requires experienced candidates for several positions and seniority levelsDoDelivery:

• Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement /support project
• High level design, detailed design and develop technical / integration solutions to meet those needs
• Work with clients to understand their business needs and processes
• Participate in technical and technology workshops to understand and deliver integration requirements
• Drive client discussions to define the integration requirements and translate the requirements to the technical solution
• Provide training and support to end-users
• Write technical specifications and test plan for development team to ensure test driven development
• Manage projects and timelines

• Provide expert support to various projects and delivery engagements as and when required

• Drive innovation/transformation agenda in large existing accounts, provide delivery
• Provide delivery support and escalation management
• Interaction with SAP and with party partners

Practice development

• Capacity Building - Mentoring teams, driving certifications etc.,
• Capability Building - Developing tools, automation and GenAI frameworks, best practices etc.,

Stakeholder InteractionStakeholder TypeStakeholder IdentificationPurpose of InteractionInternalDelivery Head/Managerxc2xb7 To report on project progressxc2xb7 To manage client escalationxc2xb7 To seek any help that is required to deliver requirements successfullyPractice/Competency & Managerxc2xb7 Guide, develop, mentor fresher in SAPxc2xb7 Seek support for upskilling/certificationxc2xb7 Develop reusable components for common requirementsPre-sales Managerxc2xb7 Provide technical inputs for proposalxc2xb7 Provide resource requirement for proposed solution of respective trackxc2xb7 Participate client meetings/orals/workshopsExternalProcess/Business owner fromClientxe2x80x99s Project teamxc2xb7 Understanding the scope and business requirementxc2xb7 Prepare technical specification and test plan to start development workxc2xb7 Act as POC for respective technical module / workstream throughout the project lifecycle (Design-Develop-support)DisplayLists the competencies required to perform this role effectively:

• Technical Competencies/ Skill

Competency LevelsFoundationxc2xb7 Business requirement / scope understanding of respective technical areaxc2xb7 Prior work experience in respective SAP technical areaxc2xb7 People & Customer managementCompetentxc2xb7 Technical expertise in respective SAP technical modulexc2xb7 SAP technical consulting experience including customer facing, implementations, roll outs & expert advisory assignments in S/4HANA environment

• Good understanding of technical aspects of integration with other SAP modules

ExpertNAMasterNA

• Behavioral Competencies/Secondary Skills

• Experienced in a multi-cultural, multi-location distributed global delivery setup
• Excellent communication skill in verbal and written English
• Very good capabilities and experience in people management and stakeholder management

DeliverNo.Performance ParameterMeasure1Job Knowledgexc2xb7 Consider existing skill levels & measure cross skills & upskills acquired to remain current on new development in respective SAP Technical module2Customer Satisfactionxc2xb7 As defined by clients SLAs3Manging change & Improvementxc2xb7 Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effectivexc2xb7 Measure overall adaptability/flexibility to move from one project to another project4Functional Leadershipxc2xb7 Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively5Customer Responsivenessxc2xb7 Measure Responsiveness & courtesy in dealing with external customer, internal staff, teammates in courteous manner

Wipro