Job Description

HiGreetings of the Day.We have a critical opening with our client for G Suite Engineer role for Mumbai location.Experience : 4 to 10 yrsLocation: Mumbai- WFOMode of Employment:Contract ( A leading MNC)Job description1. Wide extended Technical Support for Enterprise Cloud based productivity services like Google Workspace & GCP2. Interact with clients to identify problems; research answers; guide clients through corrective steps to help resolve issues.3. Interact with clients to provide and process information in response to inquiries, concerns, and requests about cloud products and services.4. Identify any risks associated while moving the customer to a cloud productivity service (Gmail to office 365 Migration) and provide the necessary steps to mitigate them.5. Being customer centric and empathetic towards their needs; develop and sustain productive customer relationship6. Support the roll-out of new applications.7. Providing high quality service to customers and meeting the SLA; Responding within agreed time limits to call-outs8. Prioritize and manage multiple open cases at a given point of time.9. Day to day operation like creating email IDs, Group modification, internal Audit, Cleanup of un used license, Drive request etc.10. Rapidly establish a good working relationship with customers and other professionals.11. Drive integration and automation projects using Apps Scripts12. Perform SSO integration and MYID integration; integration with iDP for OAuth/SAML/OIDCDesired Skills:1. Typically requires a Bachelor degree in CS.2. Strong knowledge on Security Compliance Settings, Domain Management, Email routing, Migration via DMS, E discovery &Compliance (Vault Administration, Retention & Legal Hold Policies), Access & Authentication ( 2 Step Verification, Login Challenges, Admin Roles, Delegated Roles),Device Management (Mobile Device Management, Policy Enforcement, App Whitelisting),Email Management(Email Authentication, POP / IMAP Configurations, Content Compliance, Email Forwarding)3. 5+ years of overall experience with a minimum of 3 years in the Gsuite administration.4. Minimum of 3 years of experience with SSO and federation using SAML 2.0, OAuth and OIDCAbout CIEL HR (Payroll Company) Ciel HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, CielHR, to deliver the full range of Recruiting services from Executive Search, Recruitment Process Outsourcing and Staffing Permanent as well as Temporary roles through its offices in India and the Middle East. Website:Role really excits you kindly share resume to .RegardsGomathi

Ciel HR