• Graduate degree in marketing, business, communication or other related field or equivalent experience
• 2+ years of relevant experience creating assets for marketing campaigns or external facing customer communications; including building, testing, and launching campaigns
• Excellent oral and written communication skills with the ability to influence others
• High attention to detail to ensure defects to not ship to customers
• An eagerness to collaborate across disciplines with team members at different levels and geographies
• Ability to create reports and metrics using available data
• Proficiency with Microsoft Office Applications (Excel, PowerPoint, and Word)
• Flexibility to work non-traditional hours (afternoon shift)

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions help businesses build brand awareness, increase product sales, and more. Within this org, the Marketing Asset Production team (MAP) enables scaled delivery of messaging and imagery across global marketing channels.
Do you have a passion for delivering flawless communications to customers? We are looking for an experienced Marketing Production Specialist to support creation of all external touchpoints. This person will partner with Marketers and content creators across the org to complete final-mile production to distribute planned marketing message externally. This role will help shape the future of scaled production for the Ads Marketing org. Our ideal candidate has experience building, testing, and distributing error-free digital marketing using multiple external channels, working with multiple internal stakeholders simultaneously, identifying and addressing blockers or risk for supported projects, proposing and delivering operational improvements (within the team and larger org), and documenting and sharing production expertise across a large team.

Key job responsibilities

• Executing complex projects or assigned components of a larger project to build, test, and distribute digital marketing assets including emails, presentations, visuals, webpages, and website widgets
• Working autonomously to manage requests in a timely manner and complete assigned production tasks without defects
• Coordinating with globally-based internal stakeholders and cross-org support functions to confirm project details and ensure assets produced meet our quality bar
• Triaging production requests within the team accounting for project prioritization, staff availability, and request type
• Participating in and driving daily/weekly stand ups and task prioritization
• Creating and maintaining operational documents for digital asset production including: process guidelines, training guides, and Wiki pages
• Recommending ways to improve the customer experience for internal Marketers and external customers through improved processes or improve touchpoint quality
• Driving operational improvement across the team by using data (qualitative and quantitative) to identify defects and root causes then securing cross-org alignment on solutions and cascading to the team
• Preparing weekly process reports & send to the internal stakeholders

We are open to hiring candidates to work out of one of the following locations:

Bangalore, KA, IND

• Experience in B2B, digital advertising, and ad-tech products/services
• Ability to succeed in a fast-paced, innovative, and rapidly evolving industry and business organization
• Experience building productivity reports using self-service project management software
• Experience reading, editing, and running SQL queries to generate reporting data
• Ability to work in a diverse environment