Functional Expert Sales Operations Systems

Year    Gurugram, Haryana, India

Job Description

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What are we looking for?

In depth understanding of Sales IT systems
  • Planning & analytical skills to handle complex situations
  • Taking the full responsibility for decisions
  • Innovative and out of box thinking
  • Strong communication and negotiation skills
  • Education: Graduate in IT
  • Degree / Diploma in Business Management
  • 4-5 years experience in Sales IT
  • Excellent MS-Office and Power points skills
  • Languages: excellent command of spoken and written English

What will be your key responsibilities?

  • 1. DMS, SFA and other sales systems Management -

    • Overseeing functioning of the Distributor Management Systems (DMS) and Sales Force Automation and other sales systems
    • Ensuring new developments in current systems for improved functionality
    • Providing end to end support right from onboarding to daily functioning to channel partners.
    • Responsible for end to end delivery of solution including planning, resourcing, requirements gathering, managing delivery, UAT, rollout and user training
    • Tracking & reporting Sales, Inventory and Scheme Utilization and other usage reports
    • Conduct various training sessions for sales officers to improve their IT capability

    2. Service Delivery

    • Engage with business to document business processes & extract requirements. Review, edit and analyze requirements specifications and recommend best IT solutions

    Work with vendors, global Tech. organization and local stakeholders to ensure support is provided to end users within defined SLA

    Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary

What can you expect from Mars?

  • Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we\xe2\x80\x99re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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Job Detail

  • Job Id
    JD3307542
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurugram, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year