Planning & analytical skills to handle complex situations
Taking the full responsibility for decisions
Innovative and out of box thinking
Strong communication and negotiation skills
Education: Graduate in IT
Degree / Diploma in Business Management
4-5 years experience in Sales IT
Excellent MS-Office and Power points skills
Languages: excellent command of spoken and written English
What will be your key responsibilities?
1. DMS, SFA and other sales systems Management -
Overseeing functioning of the Distributor Management Systems (DMS) and Sales Force Automation and other sales systems
Ensuring new developments in current systems for improved functionality
Providing end to end support right from onboarding to daily functioning to channel partners.
Responsible for end to end delivery of solution including planning, resourcing, requirements gathering, managing delivery, UAT, rollout and user training
Tracking & reporting Sales, Inventory and Scheme Utilization and other usage reports
Conduct various training sessions for sales officers to improve their IT capability
2. Service Delivery
Engage with business to document business processes & extract requirements. Review, edit and analyze requirements specifications and recommend best IT solutions
Work with vendors, global Tech. organization and local stakeholders to ensure support is provided to end users within defined SLA
Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary
What can you expect from Mars?
Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we\xe2\x80\x99re striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
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