Front Office Exective (hotels)
Job Description
For Hotel in Chandigarh University
Responsibilities:
• Greet guests and visitors with a warm and welcoming demeanor.
• Assist guests with check-in and check-out procedures, including processing payments, issuing room keys, and providing information about hotel amenities and local attractions.
• Handle guest inquiries, requests, and complaints in a professional and courteous manner, resolving issues promptly and effectively.
• Manage hotel reservations, including new bookings, modifications, and cancellations.
• Ensure accuracy of guest information and reservation details in the hotel management system.
• Coordinate with housekeeping and other departments to ensure timely preparation of rooms for incoming guests.
• Answer phone calls and respond to emails in a timely and professional manner.
• Maintain accurate records of guest accounts, transactions, and room inventory.
Skills:
• Previous 2 years of experience in hospitality, or a related field is preferred.
• Excellent communication and interpersonal skills, with a friendly and professional demeanor.
• Proficiency in using computer systems.
• Availability to work flexible hours, including evenings, weekends, and holidays.
Contact No.: 7087118097
Job Types: Full-time, Permanent
Schedule:
• Day shift
• Rotational shift
Application Question(s):
• What's your DOB?
Experience:
• total work: 3 years (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3501982
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCH, IN, India
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EducationNot mentioned
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ExperienceYear