Job Description

Responsibilities

• Welcome and greet guests in a friendly and professional manner
• Answer phone calls and direct them to the appropriate person or department
• Handle incoming and outgoing correspondence, including emails and letters
• Manage the reception area to ensure it is clean and organized at all times
• Assist with administrative tasks, such as data entry, filing, and photocopying
• Maintain a record of incoming and outgoing guests and employees
• Handle guest complaints and resolve issues in a timely and efficient manner
• Coordinate with other departments to ensure smooth operations
• Maintain knowledge of company products, services, and policies
• Provide support to other team members as needed

Qualifications

• High school diploma or equivalent
• Previous experience in a customer service role is preferred
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office suite
• Organized and detail-oriented
• Ability to multitask and prioritize
• Strong problem-solving skills
• Professional and friendly demeanor
• Ability to work in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays if required

Skills

• Customer service
• Communication skills
• Multitasking
• Organizational skills
• Problem-solving
• Microsoft Office
• Attention to detail
• Time management
• Professionalism
• Adaptability
• Interest Candidate Can Drop their CV hr@vinayakhotels.in

Job Types: Full-time, Permanent

Pay: ?14,000.00 - ?20,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Night shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person