Front Office Receptionist

Year    Thrissur, Kerala, India

Job Description

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Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.Verify/adjust billing for guests.Communicate to appropriate staff when guests are waiting for an available room.Clear departures in computer system.Coordinate with Housekeeping to track room status and guest concerns.Prepare daily reportsSupply guests with directions and information.Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction.Arrange transportation for guests/visitors when neededProcess all payment types, vouchers, paid-outs, charges, and provide change.Ensure uniform and personal appearance are clean and professional for staffSpeak using clear and professional language; answer telephones using appropriate etiquette.Perform other reasonable job duties assigned by ManagementJob Types: Full-time, PermanentPay: \xe2\x82\xb915,000.00 - \xe2\x82\xb918,000.00 per monthBenefits:
  • Food provided
Schedule:
  • Day shift
  • Night shift
  • Rotational shift
Supplemental pay types:
  • Performance bonus
Education:
  • Higher Secondary(12th Pass) (Preferred)
Language:
  • English (Preferred)
License/Certification:
  • Driving Licence (Preferred)
Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)
Work Location: In personExpected Start Date: 01/06/2024

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Job Detail

  • Job Id
    JD3314221
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Thrissur, Kerala, India
  • Education
    Not mentioned
  • Experience
    Year