Job Description

:

We are seeking an enthusiastic and professional Front Office Receptionist & Coordinator for our dynamic Sports and Fitness Academy. This dual-role position is essential in ensuring smooth daily operations by managing front office duties, and serving as the primary point of contact for members, guests, and staff. Additionally, the position will oversee and coordinate various administrative aspects of the academy's sports and fitness programs.

Key Responsibilities :

Front Office Duties :

• Welcome and greet visitors, clients, and members with a friendly and positive attitude.
• Answer phone calls and respond to email inquiries; provide accurate information regarding services, schedules, and membership options.
• Schedule appointments and facility bookings for personal training sessions, classes, and academy events.
• Handle membership registrations and manage membership databases, including renewals, upgrades, and cancellations.
• Process payments and maintain financial records , ensuring correct entry of data for all services rendered.
• Maintain the cleanliness and professional appearance of the front desk and reception area.

Sports and Fitness Academy Coordination :

• Assist in planning and coordinating events, tournaments, and fitness programs at the academy.
• Collaborate with coaches, trainers, and other staff to ensure schedules are up-to-date and members are aware of all offerings.
• Manage inventory of sports and fitness equipment , ensuring that it is in good condition and replenished when necessary.
• Maintain accurate records of attendance, member participation, and other key statistics.
• Help promote academy events and services, working with the marketing team to increase participation and engagement.
• Provide general administrative support , including preparing reports and assisting with special projects as needed.

Qualifications :

• Proven experience as a Receptionist or in Customer Service ; experience in a sports or fitness environment is a plus.
• Strong organizational and time management skills, with the ability to multitask in a fast-paced environment.
• Excellent communication and interpersonal skills .
• Proficiency in Microsoft Office Suite and familiarity with scheduling or CRM software.
• Basic knowledge of fitness and sports terminology is preferred.
• Ability to work flexible hours , including evenings and weekends as needed.

Job Type: Full-time

Pay: ?10,000.00 - ?35,000.00 per month

Schedule:

• Day shift
• Fixed shift
• Morning shift
• Rotational shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person