Job Description

Job Title: Front Desk Executive
Location: Thiruvananthapuram
Salary: ?10,000 - ?15,000 per month (Negotiable based on experience)
Working Hours: 9:00 AM to 5:30 PM

About Us:

Knowlegyagv Private Limited is a leading study abroad consultancy dedicated to empowering students to achieve their academic and career aspirations by providing expert guidance on international education opportunities. Our team prides itself on delivering exceptional customer service and personalized support to students and their families.

Key Responsibilities:

Customer Interaction:

• Serve as the first point of contact for students, parents, and visitors.
• Provide a warm and professional welcome, addressing inquiries with accuracy and courtesy.

Administrative Support:

• Manage the front desk area, ensuring it is clean and organized.
• Answer and direct phone calls to the appropriate team members.
• Schedule and coordinate appointments for counseling sessions.

Data Management:

• Maintain accurate records of visitor details and inquiries.
• Assist in updating and organizing student records.

Communication:

• Handle email correspondence and follow-ups with clients.
• Support communication between students and counselors.

Office Coordination:

• Manage incoming and outgoing mail.
• Assist with day-to-day administrative tasks and team support.

Requirements:

• Education: High school diploma or equivalent (Bachelor's degree preferred).
• Experience: 1+ year of experience in front desk operations or customer service is an advantage.

Skills:

• Excellent English communication skills (verbal and written) are a must.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Pleasant personality and professional demeanor.

Why Join Us?

• Opportunity to work with a dynamic and growing team in the education industry.
• Exposure to international education systems and student counseling processes.
• Competitive salary and a positive work environment.

Job Types: Part-time, Permanent

Pay: ?10,000.00 per month

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Commission pay
• Performance bonus

Ability to commute/relocate:

• Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Work Location: In person