Job Description

We are looking for a friendly and professional Office Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing excellent customer service and administrative support, including hospitality duties.

Key Responsibilities:

• Front Desk Management:
• Greet and welcome visitors with a positive, helpful attitude.
• Answer and direct phone calls in a polite and friendly manner.
• Manage the reception area, ensuring it is tidy and presentable.
• Visitor Coordination:
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Maintain visitor logs and manage visitor access to the office.
• Provide visitors with appropriate information and direct them to the relevant departments.
• Ensure guests are comfortable and attended to during their visit.
• Hospitality Services:
• Prepare and serve tea, coffee, and other refreshments for guests and staff.
• Maintain the cleanliness and organization of the kitchen and pantry areas.
• Ensure that the pantry is stocked with necessary supplies.
• Administrative Support:
• Perform clerical tasks such as filing, photocopying, and faxing.
• Receive and sort daily mail and deliveries.
• Manage incoming and outgoing correspondence, including emails and packages.
• Customer Service:
• Respond to inquiries from clients and customers, providing accurate information and assistance.
• Handle complaints and concerns with professionalism and efficiency.
• Maintain a high level of customer satisfaction through excellent service and communication.
• Office Supplies Management:
• Monitor and manage office supplies inventory.
• Order and replenish supplies as needed to ensure smooth office operations.
• Liaise with vendors and service providers for office-related needs.
• Team Collaboration:
• Assist other departments with administrative tasks as needed.
• Coordinate with the administrative team to support company events and functions.
• Participate in team meetings and contribute to a positive work environment.

Qualifications:

• Proven experience as a receptionist, front desk representative, or similar role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Friendly, professional, and customer-oriented attitude.
• High school diploma or equivalent; additional qualifications in office administration are a plus.

Skills:

• Strong interpersonal skills and the ability to interact with diverse individuals.
• Attention to detail and problem-solving skills.
• Ability to handle sensitive information with confidentiality.
• Professional appearance and demeanor.
• Basic knowledge of beverage preparation and hospitality.

Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person