Job Description

An Office Receptionist is the first point of contact for visitors and callers in an organization. This role is crucial for maintaining a professional and welcoming atmosphere, handling various administrative tasks, and ensuring the smooth operation of the front office.

Key Responsibilities:

1. Greeting and Welcoming Visitors:

- Warmly welcome visitors and clients as they enter the office.

- Provide directions and answer inquiries, ensuring a positive experience for all visitors.

- Notify staff of visitor arrivals promptly.

2. Telephone Management:

- Answer, screen, and forward incoming phone calls.

- Take and relay messages accurately and efficiently.

- Handle basic inquiries and provide information about the organization.

3. Administrative Support:

- Manage the reception area, keeping it tidy and presentable.

- Sort and distribute incoming mail and deliveries.

- Prepare and send outgoing mail and packages.

- Assist with scheduling appointments and managing meeting rooms.

4. Data Entry and Record Keeping:

- Maintain visitor logs and ensure all guests sign in and out.

- Update and maintain contact lists and databases.

- Perform basic data entry tasks and maintain accurate records.

5. Office Coordination:

- Monitor and order office supplies, ensuring inventory levels are maintained.

- Coordinate with vendors for office maintenance and repairs.

- Assist with organizing office events, meetings, and conferences.

6. Customer Service:

- Address and resolve basic customer service issues and complaints.

- Provide assistance to staff and visitors with administrative tasks.

- Ensure high levels of customer satisfaction by maintaining a friendly and professional demeanor.

7. Security and Safety:

- Monitor security systems and report any suspicious activity.

- Follow and enforce safety procedures and protocols.

- Assist in emergency situations, such as evacuations or first aid.

Skills:

- Excellent verbal and written communication skills.

- Strong organizational and multitasking abilities.

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

- Familiarity with office equipment, such as printers and fax machines.

- Professional appearance and attitude.

Job Type: Full-time

Pay: ?8,000.00 - ?15,000.00 per month

Jadwal:

• Day shift

Tunjangan:

• Paid sick time

Upah Tambahan:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Academic counseling: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person