Front Office Manager

Year    Chandigarh, Chandigarh, India

Job Description

  • Plan and manage dental business operations to ensure excellent patient support services.
  • Oversee daily office activities and provide direction and guidance to staff as needed.
  • Ensure that patient appointments, cancellations and last-minute adjustments are handled properly.
  • Respond efficiently to patient and doctor needs and inquiries.
  • Ensure the delivery of quality dental care to patients.
  • Respond to patient queries and issues and ensure patient satisfaction.
  • Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
  • Organize and present payment schedules with patients.
  • Manage specialist referral process.
  • Train, develop and manage staff to meet performance standards.
  • Develop promotional programs to attract more patients.
  • Assist in employee performance evaluation, promotion, termination, and retention activities.
  • Follow and enforce office policies and regulations.
  • Review and approve sick leave and personal leave for dental staff.
  • Identify areas of improvements and concerns and implement appropriate corrective actions.
  • Oversee staff scheduling to ensure full coverage.
  • Organize and oversee supply purchases, equipment upgrades and operation expenses.
  • Write business correspondence and reports.
  • Run and analyze management reports.
  • Maintain patient data according to regulations and company policies.
  • Ensure that records are stored securely and in compliance with privacy and security
  • Take responsibility for the appearance and functionality of the dental office.
  • All other duties as assigned.
Job Types: Full-time, Regular / Permanent, Volunteer Benefits:
  • Health insurance
  • Paid time off
Schedule:
  • Day shift
  • Rotational shift
Supplemental pay types:
  • Overtime pay
  • Performance bonus
  • Yearly bonus
Ability to commute/relocate:
  • Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • Microsoft Office: 1 year (Preferred)
  • total work: 1 year (Preferred)
Language:
  • English (Preferred)
Speak with the employer
+91 09569956924

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Job Detail

  • Job Id
    JD3101873
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chandigarh, Chandigarh, India
  • Education
    Not mentioned
  • Experience
    Year