Job Description

Position DescriptionBusiness Division:Corporate OfficeDepartment:Admin.Location:GurgaonPosition Title:Front Office ManagerLevel:Upto Sr. ExecutiveReporting to (Title):Lead - AdministrationPosition PurposeThe position is responsible for managing the Front Office Operations including - handling the incoming and outgoing calls, visitor management, Post Management, Meeting Rooms Management, and Security Management and supporting the team in extending the support to the employees.Strategic Responsibilities.Operational Responsibilities

• Handling all incoming and outgoing calls
• Visitor / Guest Handling - Visitors should be attended with good hospitality. Complete record should be maintained for visitors.
• Booking and Management of Meeting Rooms / VC Rooms.
• Security Management - Training to the security staff to attend the calls after office working hours. Proper checking, entry, handling and record management of material movement - inside/outside office premises.
• Employee Engagement activities, Coordination with Building Management Team and other adhoc works viz. First Aid Box Management, support in Admin. etc.
• Management & issuance of Corporate and Office Stationery along with other office consumables.
• Post Management - Handing in-bound and out-bound couriers
• Coordinate with Administration vendors.
• Prepare trackers & reports on key Admin processes as directed by Reporting Manager.

Financial Responsibilities.People Responsibilities.Education QualificationGraduate degree (part time / full time)Work ExperienceMinimum 4 yearsIndustry to be Hired fromAny Industry but exposure should be goodFunctional Competencies

• Should be able to maintain a balance between People Management and Process Management
• Communication and Executive Presence
• Visitor Management
• Post Management
• Knowledge of Admin. activities for becoming a good back-up
• Working Knowledge of office equipment - Phones, copies, scanners, filing systems.
• Good proficiency in MS-Office

Interaction Complexity and Team WorkInteractionFrequencyPurpose of InteractionInternal:Senior Management and All EmployeesAs and when requiredDaily administrative duties, understanding requirements, resolving issuesExternal:Vendors / Contractors / Auditors / Consultants etc.As and when requiredCoordinating for various requirement and service delivery.

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