Job Description

A Front Office Executive is responsible for handling the day-to-day operations of the front desk while supporting sales, administration, and customer service. The role requires a blend of organizational, communication, and administrative skills to ensure a seamless experience for clients, visitors, and internal teams.

Key Responsibilities:

• Customer Service and Client Interaction
• Greet and welcome visitors, clients, and vendors as they arrive at the office.
• Provide information regarding available properties, projects, and services offered by the company.
• Address client queries, schedule property viewings, and ensure a positive client experience.
• Sales Support and Coordination
• Coordinate with the sales team to arrange client meetings, presentations, and tours of properties.
• Assist in preparing promotional materials, property listings, and other documentation as needed.
• Maintain a schedule of client appointments and follow up on leads to help drive sales conversions.
• Administrative Duties
• Manage and route incoming calls, emails, and messages, ensuring prompt responses.
• Maintain accurate records, including client data, meeting notes, and inquiry logs.
• Manage office supplies, inventory, and maintain a professional and organized front office area.
• Coordination and Communication
• Liaise between clients, the sales team, and other departments to ensure smooth workflow.
• Update clients on ongoing developments, promotions, or upcoming events related to real estate projects.
• Act as a point of contact for any operational or maintenance issues in the office.
• Documentation and Record Management
• Maintain and organize documents, including property agreements, invoices, and client records.
• Ensure that all documentation is filed, stored, and retrieved efficiently for easy access by authorized personnel.

Qualifications and Skills:

• Education: Bachelor's degree in business, real estate, or a related field is preferred.
• Experience: Prior experience in a front office, customer service, or administrative role, ideally in real estate.
• Skills:
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with CRM software.
• Professional demeanor and a client-oriented approach.

Key Competencies:

• Client-oriented and responsive
• Strong time management and attention to detail
• Adaptable and able to work in a fast-paced environment
• Ability to work collaboratively and effectively as part of a team.
• Fluency in English is Mandatory
• Opportunity open for Females

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Yearly bonus

Work Location: In person