Job Description

About the Company : At Vaiyagam Finance Limited, we pride ourselves on delivering exceptional service and building lasting relationships with our clients. As a leading financial services company, we are dedicated to providing a welcoming and professional environment for both our team members and visitors.

Position Overview: We are currently seeking a skilled Front Office Executive/CRM to join our team. This role is pivotal in ensuring the smooth operation of our front office, providing outstanding customer service, and managing our CRM system effectively.

Key Responsibilities:

• Greet and welcome visitors with warmth and professionalism.
• Answer and direct incoming calls to the appropriate department or individual.
• Maintain a tidy and organized reception area, ensuring a professional and welcoming atmosphere.
• Manage customer inquiries and provide accurate information about our products/services.
• Oversee the Customer Relationship Management (CRM) system, ensuring accurate and up-to-date data entry.
• Assist in administrative tasks, including correspondence, scheduling, and general office support.
• Collaborate with various departments to ensure seamless communication and customer service delivery.

Qualifications:

• Proven experience in a front office, receptionist, or customer-facing role.
• Proficiency in Microsoft Office suite and familiarity with CRM software.
• Exceptional communication skills, both verbal and written.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Professional demeanor, with a strong focus on providing excellent customer service.

How to Apply : Interested candidates are encouraged to submit their resume to hr@vaiyagamfinance.com.

Job Type: Full-time

Pay: From ?8,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Education:

• Bachelor's (Preferred)

Location:

• Pollachi, Tamil Nadu (Required)

Work Location: In person