Job Description

Date: 1 Aug 2024
Location: Hyderabad, IN
Job ID: 3380
School: Einstein
Company: Nord Anglia Education

• Front Desk Management:
+ Greet and assist students, parents, and visitors with a warm and professional demeanor.
+ Handle incoming phone calls, emails, and other communications promptly and effectively.
+ Manage visitor logs and ensure proper check-in procedures.
• Administrative Support:
+ Schedule and coordinate appointments, meetings, and school events.
+ Maintain and update school records, files, and databases.
+ Assist with the preparation of reports, correspondence, and other documents.
• Customer Service:
+ Address and resolve inquiries, concerns, and complaints in a courteous and efficient manner.
+ Provide information about school policies, procedures, and programs.
• Office Operations:
+ Ensure the front office area is tidy and organized at all times.
+ Order and maintain office supplies and equipment.
+ Assist with other administrative tasks as needed.
• Collaboration:
+ Work closely with school staff and departments to support daily operations.
+ Coordinate with external vendors and service providers as required.

Qualifications:
• Education: High school diploma or equivalent; additional qualifications in office administration or related fields are a plus.
• Experience: Previous experience in a front office or administrative role, preferably in an educational or international setting.
• Skills:
+ Excellent verbal and written communication skills in [Language(s)].
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
+ Strong organizational and multitasking abilities.
+ Professional appearance and demeanor.
+ Ability to handle sensitive information with confidentiality.

Personal Attributes:
• Friendly, approachable, and customer-focused.
• Detail-oriented with strong problem-solving skills.
• Ability to work independently as well as part of a team.
• Flexibility and adaptability in a dynamic environment.