Job Description

We are seeking a friendly and organized Front Desk Coordinator to be the first point of contact for our patients. The ideal candidate will manage front desk operations, including greeting patients, scheduling appointments, handling inquiries, and maintaining patient records, ensuring a seamless and welcoming experience for all visitors.

Key Responsibilities:

Patient Reception:

Greet patients and visitors warmly, ensuring a positive first impression.

Appointment Scheduling:

Manage and coordinate with Appointments Team for patient appointments, optimizing the clinic's schedule.

Communication Management:

Answer phone calls and emails promptly, providing accurate information and directing inquiries appropriately.

Patient Registration:

Assist patients in completing necessary forms and update their information in the electronic medical records (EMR) system.

Payment Processing:

Collect co-pays, deductibles, and other payments, issuing receipts as needed.

Administrative Support:

Perform general office duties, including filing, scanning, and managing correspondence.

Maintain Reception Area:

Ensure the front desk and waiting areas are clean, organized, and welcoming.

Qualifications:

Any Bachelor degree Previous experience in a medical or dermatology office setting is an add on advantage . Proficiency in using EMR systems and standard office software. Good communication and interpersonal skills. Strong organizational abilities and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment.

Working Conditions:

Professional clinic environment with direct patient interaction. Standard working hours with potential for occasional extended hours based on clinic needs.
Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?20,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift Weekend availability
Supplemental Pay:

Performance bonus
Work Location: In person