• Welcome and greet guests in a friendly and professional manner
• Answer phone calls and direct them to the appropriate person or department
• Handle incoming and outgoing correspondence, including emails and letters
• Manage the reception area to ensure it is clean and organized at all times
• Assist with administrative tasks, such as data entry, filing, and photocopying
• Maintain a record of incoming and outgoing guests and employees
• Handle guest complaints and resolve issues in a timely and efficient manner
• Coordinate with other departments to ensure smooth operations
• Maintain knowledge of company products, services, and policies
• Provide support to other team members as needed
Job Types: Full-time, Permanent
Schedule:
• Day shift
Work Location: In person
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