Job Description

Front Office Executive (FOE)

I, Role (FOE)

• To welcome & Assist Customer on their arrival in centre.
• Take down customer's details and information. (Forms and official Templates to be filled).
• Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
• Attending calls- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller.
• Maintaining walk inn register and admin registers.
• Preparation of database of Client contacts and updating.
• Filling papers/bills and important documents.
• Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
• Co coordinating with different Departments of the companies.
• Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).
• Supervising Office Assistant & House Keeping Staff.
• Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).
• Supervise if the office equipments are working in order like fax m/c, printer, PABX system etc.
• Should have all the maintenance staff contact number Organized and in order.
• Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.
• Maintains confidentiality at all time of the organization fiscal and personnel related information.

II, Skill Set (FOE)

? Candidate must have good presentable personality.

? Must have good communication skill.

? Friendly attitude will be helpful.

? Good analytical skill is essential.

? Good interpersonal skills/Soft Skills

? Must be flexible with working time.

? Candidate must have Good knowledge of computers.

? Should Speak English, Hindi, Telugu Fluently.

? Should be a quick learner.

? Multi tasking ability.

? Should possess an attitude to serve and help people.

? Customer Service oriented (C.S experience Preferred).

? Excellent people skills and ability to interact with a wide range of client, staff and customers.

? Having Experience as (FOE) in hospitals and clinics Preferable (H.S).

? Graduation Preferred.

? Age 19 to 30 years

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?15,000.00 per month

Schedule:

• Day shift
• Morning shift

Work Location: In person