Job Description

Role & responsibilities (FEMALE ONLY)

Receiving the customers, clients, visitors in a polite and pleasant way with a good smile and assist them.

• Answering the phone calls made, and redirecting them to the concerned people effectively.
• Receiving postal, courier packages addressed to the employees of the organization and sending them to the addressed person correctly.
• Coordinating the communication between employees of different departments.
• Mailing letters and other documents, messages to the necessary people.
• Recording complaints, problems, queries and providing suitable answers and assistance for the same.
• Maintaining the records of entry and exit details.

Preferred Candidate Profile

• Must possess a pleasant and charming personality.
• Strong communication, and importantly oral and presentation skills are required.
• Good quantitative and aptitude knowledge.
• Proficiency in using computers and telephones.
• Must possess customer service relations and coordination skills.
• Must be proactive in approach.
• Ability to handle stressful situations calmly and efficiently, maintaining composure in high-pressure environments.
• Strong problem-solving skills and the ability to make decisions independently when required

Job Type: Full-time

Pay: ?12,000.00 - ?18,000.00 per month

Benefits:

• Internet reimbursement
• Provident Fund

Shift:

• Day shift
• Morning shift

Work setting:

• In-person

Experience:

• total work: 2 years (Preferred)

Language:

• Tamil,English,Malayalam,Hindi,Kannada,Telugu (Required)

Work Location: In person

Expected Start Date: 31/07/2024