Front Office Executive (receptionist)
Job Description
• Serve as the first point of contact for guests, ensuring a warm and welcoming experience.
• Handle guest check-ins and check-outs efficiently.
• Manage room assignments and ensure guest requests and preferences are met.
• Assist guests with reservations, changes, and cancellations.
• Respond to guest inquiries about resort amenities, services, and local attractions.
• Process payments and maintain accurate transaction records.
• Communicate with other departments, such as housekeeping and maintenance, to ensure guest satisfaction.
• Handle guest complaints and resolve issues promptly, escalating when necessary.
• Operate the resort's property management system (PMS) and other relevant software.
• Maintain up-to-date knowledge of room rates, packages, and promotions.
Job Types: Full-time, Permanent
Pay: ?9,000.00 - ?12,000.00 per month
Benefits:
• Food provided
Schedule:
• Day shift
• Morning shift
Supplemental Pay:
• Overtime pay
Experience:
• total work: 1 year (Required)
Work Location: In person
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Job Detail
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Job IdJD3570043
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGopalpur, OR, IN, India
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EducationNot mentioned
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ExperienceYear