Job Description

Job Title : Receptionist

Department : Administration
Reports to : Office Manager
Location : Keith Electronics Pvt.LTd.

Job Summary :

The Receptionist is responsible for managing the front desk, providing administrative support, and ensuring smooth operations of the office. The individual in this role will greet visitors, answer incoming calls, direct inquiries to the appropriate staff members, and handle a variety of administrative tasks. A professional demeanor, strong communication skills, and attention to detail are essential for success in this position.

Key Responsibilities :

• Front Desk Management :
• Greet and welcome guests in a warm, friendly, and professional manner.
• Manage the reception area, ensuring it is tidy, organized, and presentable.
• Provide visitors with appropriate information and direct them to the correct staff or meeting location.
• Telephone and Email Communication :
• Answer, screen, and forward incoming phone calls.
• Respond to inquiries via email, phone, or in-person promptly and courteously.
• Take accurate messages and ensure they reach the intended recipient.
• Administrative Support :
• Perform basic clerical duties such as data entry, filing, photocopying, and scanning.
• Schedule appointments and meetings as needed.
• Assist with office supplies management and place orders as required.
• Prepare and distribute internal communications or memos.
• Visitor and Security Management :
• Maintain a log of visitors, ensuring all guests sign in and follow company protocols.
• Issue visitor badges and inform staff members of visitor arrivals.
• Coordinate with security or building management when necessary.
• Mail and Courier Services :
• Receive, sort, and distribute daily mail/deliveries.
• Arrange for outgoing mail and coordinate courier services.
• Customer Service :
• Provide exceptional customer service by addressing inquiries or concerns.
• Maintain a calm and positive attitude in high-pressure or busy situations.
• Build relationships with clients, staff, and vendors by being approachable and professional.

Qualifications :

• B.A./ B.com any degree .
• Previous experience as a receptionist, front desk officer, or in a related administrative role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask effectively.
• Ability to maintain confidentiality and exercise discretion.

Key Competencies :

• Professional and friendly demeanor.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Time management and problem-solving skills.
• Adaptability and flexibility in handling changing situations.

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person