Job Description

: Front Desk Executive

CTC-15000-20000 monthly

• Greeting patients and customers of the Center in a courteous manner and provide any necessary instructions/directions. Informing staff of concerned department patient arrivals.
• Understanding the Hospital Management System we have in place and adhere to the best practices of our Center in terms of maintaining, updating, and retrieving patient data in the System
• Obtaining and entering new patient demographics
• Reviewing all forms for accuracy and completion according to Center policies prior to accepting
• Other general responsibilities of a Receptionist at a Hospital
• Grooming standards of the center to be followed
• Billing for the patients and closure of account on daily basis before leaving
• Escorting patients and attendants
• Collecting feedback forms from the patients and documenting the same. End of the month preparing and analyzing reports to manager (feedback and other reports)
• Appointment booking and follow ups for OPD patients.
• Rescheduling of the OPD appointments
• HMS

Essential:

• Qualification : Any graduation degree .
• Experience - min 1 years exp in front office.
• Communication - Good communication both English and Hindi is must.
• Computer Proficiency - Mandatory
• Desirable:
• Willingness to discover and develop meaningful patient relationship
• Friendly, Polite and tactful attitude
• Excellent communication and good presentation skills
• Ability to cope up with multiple projects and deadlines
• Ability to motivate and energize the fellow team members
• Ability to tackle with diverse customers
• Willing to build a long -term relationship with the customer

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Fixed shift
• Morning shift

Supplemental Pay:

• Overtime pay
• Shift allowance

Experience:

• total work: 1 year (Preferred)

Work Location: In person