Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Frontline Leadership: Serve as the primary ambassador for JLL and the client, leading by example to ensure every visitor and employee experiences exceptional service.



Team Development: Mentor and guide junior reception staff, fostering a culture of professionalism, warmth, and customer-centricity.



Strategic Engagement: Develop and implement strategies to enhance first impressions, aligning with the client's values and JLL's standards of excellence.



Excellence in Event Management and Presentation:

Event Leadership: Take charge of planning and executing high-profile internal and client events, ensuring they reflect the highest standards of quality and creativity.



Innovation and Strategy: Introduce innovative approaches to event logistics and presentation, optimizing resources and enhancing the overall experience.



Collaboration: Work closely with cross-functional teams to ensure seamless coordination and execution of events that support the client's business objectives.



Advanced Stakeholder Management:

Primary Liaison: Act as the key point of contact for stakeholders at all levels, ensuring effective communication and collaboration across departments such as Food, Security, Audio Video, and NetOps.



Relationship Building: Cultivate strong, strategic relationships with internal and external stakeholders to facilitate smooth operations and exceptional support.



Proactive Problem-Solving: Anticipate potential challenges, analyze risks, and develop comprehensive mitigation plans to maintain uninterrupted operations.



Championing an Efficient and Safe Workplace:

Operational Oversight: Lead the management of meeting room bookings, supply inventories, and documentation processes to ensure an organized and efficient work environment.



Safety and Compliance: Uphold and enforce safety protocols and compliance standards, ensuring a secure and positive experience for all clients, vendors, visitors, and guests.



Continuous Improvement: Identify opportunities for process enhancements and implement best practices to optimize workplace efficiency and effectiveness.



Ensuring Compliance and Responsive Leadership:

Incident Management: Oversee escalation and incident reporting procedures, ensuring adherence to all applicable guidelines and best practices.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.