Job Description

JOb Description:

• Relations with visitors, patients, attenders etc
• Greet people entering the building, answering any questions, providing directions
• Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone
• Be helpful and courteous; treat them with dignity and respect
• Respond professionally to visitors and callers
• Adhere to company policies and procedures
• Maintain the reception area, keeping it clean and free of clutter
• Maintain continuously updated telephone/ address book of doctor, consultants, technicians, medical, administrator, GM-Admin, hospital committee members, security, maintenance etc.
• Handle filing and data entry as requested
• Take incoming calls and transfer to the concerned person/ department after duly informing him/ her/ department caller and purpose
• Direct patients to correct department(s) and ensure to keep concerned doctors informed.
• Contact concerned doctor and fix appointments for patients.
• Arrange RMH ambulance for patients referred to external specialty hospitals; ensure to collect payment and issue receipt.
• Ensure proper stocking, storage and speedy retrieval of records, documents, brochures, forms etc so as to efficiently meet visitors/ patient's requirements.
• promptly hand over all cash collected to Head - Finance or the Cashier and obtain acknowledgements in the concerned register.
• Be present in the Dept. at all times during duty hours; take breaks (ex: for meals) after ensuring that adequate receptionists are in position and with the permission of In charge front office and billing.

Skills : Communication skills, Problem solving skills, Leadership Skills, Basic computer skills, organizational skills
Qualification: Any Gradution
Experience : 2-5 year in hospital field

Job Type: Full-time

Pay: ?22,000.00 - ?25,000.00 per month

Schedule:

• Day shift
• Rotational shift