Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Key Responsibilities: Reception Management:

Greet visitors warmly and make them feel welcome.

Manage the reception desk, ensuring it is always staffed during office hours.

Answer and direct phone calls in a professional manner.



Visitor Coordination:

Handle all visitor inquiries efficiently and effectively.

Manage visitor registration, badges, and escort procedures.

Ensure the waiting area is tidy and welcoming at all times.



Administrative Support:

Assist with scheduling meetings and managing meeting room bookings.

Coordinate mail and courier services, ensuring timely distribution and dispatch.

Maintain office supplies inventory and order items as needed.



Client and Stakeholder Engagement:

Build and maintain positive relationships with clients, stakeholders, and colleagues.

Address any queries or concerns promptly and professionally.

Gather and relay feedback from visitors to improve front office services.



Security and Safety:

Work closely with security personnel to ensure visitor protocols are followed.

Assist in emergency procedures, including evacuation and safety drills.



Reporting and Compliance:

Maintain and update front office records, logs, and files.

Ensure compliance with relevant company policies and legal regulations.



Qualifications:

Bachelor's degree in Business Administration, Hospitality, or a related field preferred.

Minimum of 2-3 years of experience in a front office or receptionist role.

Exceptional verbal and written communication skills.

Strong organizational skills and attention to detail.

Proficient in Microsoft Office Suite and office management software.

Customer service-oriented with a friendly and professional demeanor.

Experience in a corporate or investment environment is a plus.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.