Job Description

Front Office Representative

We are looking for a front office representative to help with receptionist tasks such as greet our guests, schedule appointments, handle queries and complaints. You will also be required to take on clerical tasks such as receiving packages, coordinating between departments, etc. Your contribution will help increase the efficiency of the office workflow.

Responsibilities

• Greet and welcome guests as they come and go.
• Be professional and pleasant while interacting with guests.
• Handle queries and address complaints.
• Schedule meetings, interviews, and appointments.
• Attend phone calls and redirect them to the appropriate line.
• Take messages and pass them on to the receiver.
• Receive packages, deliveries, and letters.
• Regularly check and sort emails.
• Maintain a visitor's log book.
• Help make travel arrangements or any other administrative help.
• Promoting the Brand
• Coordinating with the sales and service team.

Requirements

• Female candidates only.
• Any bachelors degree.
• Prior experience in customer service as a receptionist, front desk representative, or relevant position.
• Must know how to use office machinery like a printer, faxing machine, etc.
• Basic computer knowledge (MS Office)
• Excellent communication , written and people skills.
• Good multitasking, time management and organizational skills.
• Problem-solving ability with analytical skill.
• Customer Centric.
• Attention to detail.
• Interpersonal skill.
• Multitasking

Job Type: Full-time

Pay: Up to ?18,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus