Job Description

Key Responsibilities:

1. Front Desk Management:

• Greet and welcome visitors, clients, and employees with a professional and friendly demeanor.
• Answer, screen, and direct incoming calls and handle inquiries promptly.
• Maintain a tidy and organized reception area.

2. Administrative Support:

• Manage appointment scheduling and coordinate meeting room bookings.
• Handle correspondence such as emails, letters, and courier services.
• Assist with administrative tasks, including data entry, filing, and document management.

3. Customer Interaction:

• Serve as the first point of contact for customers, addressing their queries or directing them to the appropriate departments.
• Handle complaints and resolve minor issues or escalate them to the concerned team.

4. Visitor Management:

• Maintain a visitor log and issue visitor passes.
• Coordinate with security for visitor entry and ensure adherence to protocols.

5. Coordination:

• Liaise with internal departments to ensure smooth communication and operations.
• Assist in organizing company events, meetings, and other activities.

6. Inventory Management:

• Monitor and manage office supplies for the front desk and related areas.
• Place orders for supplies as needed in coordination with the procurement team.

Qualifications and Skills:

• Bachelor's degree or equivalent education.
• Prior experience in front office or customer service roles is preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office (Word, Excel, Outlook).
• Professional appearance and demeanor.
• Ability to handle pressure and resolve issues efficiently.

Work Environment:

• Office-based role, typically requiring interaction with multiple departments and external visitors.

Job Type: Full-time

Pay: ?20,000.00 - ?35,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person