Job Description

JD
Position: Front Office Executive

• Should have good communication.
• Greets, registers, and assigns rooms to guests.
• Issues room key to guest.
• Responsible for proper key control and other security measures.
• Answers telephone
• Transmits and receives telephone messages and sets up guests' wake-up calls.
• Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
• Keep records of room availability and guests' accounts. Operates the front office computer system. Makes photocopies if needed.
• Computes bill, collects payment, and makes change for guests.
• Makes and confirms reservations.
• Posts charges such as room, food, liquor, or telephone, to guest folio.
• Makes restaurant, transportation, or entertainment reservations for guests
• Deposits guests' valuables in hotel safe or safe deposit box.
• Checks out guests and inquires about their stay.
• Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
• Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
• Confers and cooperates with other departments as needed to ensure coordination of activities.
• Ensures Inn compliance of all company policies and procedures.
• Adheres to all safety procedures and informs management of any unsafe conditions.
• Attends meetings and training as requested.

Salary-20,000-30,000

Location-Chandni chowk Delhi /Punjabi bagh delhi

For Queries

Contact - 8287413765 (Varun Singh)..

Varun.s@grow4sure.in

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?30,000.00 per month

Jadwal:

• Day shift
• Morning shift

Tunjangan:

• Food provided

Ability to commute/relocate:

• Punjabi Bagh, Delhi, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person