Job Description

[Note - Only female candidates can apply for this job role.]

Key Responsibilities:-

• Greeting and Welcoming Visitors: Professionally greet all individuals entering the Moople Institute, providing a positive first impression and directing them to the appropriate area.
• Telephone Management: Answer incoming calls promptly, efficiently directing calls to the relevant staff members, taking messages, and providing basic information about the institute and its programs.
• Appointment Scheduling: Coordinate and manage student appointments, scheduling consultations, course registrations, and other necessary meetings.
• Administrative Support: Maintain reception area tidiness, update visitor logs, distribute mail, manage office supplies, and perform basic clerical tasks as needed.
• Student Inquiry Handling: Respond to student inquiries regarding course details, admissions process, fees, and other general information about the institute.
• Marketing and Outreach Support: Assist in promotional activities by providing information to prospective students and maintaining updated marketing materials at the reception area.

Required Skills and Qualifications:-

• Proficiency in basic MS Excel along with excellent fluency in Bengali language.
• Minimum 2 to 3 years of customer service or front office role is preferred.
• Knowledge of the animation and design industry will be an added advantage.

Job Location - Barasat Colony More

Salary - Upto 15000 CTC (including PF & ESI)

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Barasat, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Required)

Experience:

• Front desk: 2 years (Preferred)
• Administrative: 2 years (Preferred)
• Customer service: 2 years (Preferred)
• Microsoft Excel: 2 years (Preferred)
• Education administration: 2 years (Preferred)

Language:

• Bengali (Required)

Work Location: In person