How we support the Whole You:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.
Front Office Executive
Work Dynamics
What this job involves:
ROLE AND RESPONSIBILITIES
The Front office Executive will assist the Facilities Manager/Assistant Facilities Manager with operational activities in accordance to End to End Facilities Management
MAJOR RESPONSIBILITIES
Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses.
Ensure personal preventability and dress in the assigned uniform
Receive, inform, guide visitors including co-ordination with employees
Responsible for maintaining the telephone registers including call tracking
Preparation of database of Client contacts and updating
Responsible for maintenance and upkeep of front office
Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines
Ensure compliance of regulations / requirements of JLL management.
Provide assistance in general administrative activities
Provide assistance to the Help Desk as required
Contribute to the Monthly Management Report to (Client)
Participate in Emergency Evacuation procedures including crisis management and business continuity.
Develop the necessary policies and procedures required for all functions within the scope of Reception
To act as a back-up to Help Desk in case of emergency / requirement
Responsible for ensuring availability of magazines/ brochures and (Client) directory signage
Co-ordinate for flower arrangements
Assist in utilization of conference rooms
Co-ordinate with Facility team for event management
ACCOUNT SPECIFIC RESPONSIBILITIES
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