Job Description

ob Description: Front Office cum Telecaller

Location: Vijayawada, India

Position: Front Office cum Telecaller

Company: Exxeella Education Group

Job Summary:

We are seeking a dynamic and professional Front Office cum Telecaller for our Vijayawada location. The ideal candidate will be responsible for managing front office operations, greeting visitors, handling incoming calls, and performing telecalling activities to generate leads from provided data. This role requires excellent communication skills, a friendly demeanor, and the ability to multitask effectively.

Key Responsibilities:

Front Office Duties:

• Greet and welcome visitors in a professional and friendly manner.
• Manage the reception area, ensuring it is clean and presentable at all times.
• Answer and direct phone calls to the appropriate departments or personnel.
• Handle incoming and outgoing mail and packages.
• Maintain visitor logs and ensure security procedures are followed.
• Assist with scheduling and coordinating meetings, appointments, and events.

Telecalling Duties:

• Conduct outbound calls to potential clients from provided data to generate leads.
• Present the company's products or services to prospective clients over the phone.
• Follow up on leads and inquiries to convert them into business opportunities.
• Maintain and update the database with accurate and current information.
• Achieve daily, weekly, and monthly targets for lead generation and conversion.
• Provide excellent customer service and build strong client relationships.

Qualifications:

• High school diploma or equivalent; additional qualifications in customer service or marketing are a plus.
• Proven experience as a front office executive, receptionist, or telecaller.
• Excellent verbal and written communication skills in English and Telugu.
• Proficiency in MS Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Friendly and professional demeanor with a customer-focused attitude.
• Ability to handle high-pressure situations and manage time effectively.

Preferred Skills:

• Experience in telecalling or sales.
• Knowledge of CRM software and database management.
• Basic understanding of sales principles and customer service practices.

Working Hours:

• Monday to Saturday, 9:00 AM to 6:00 PM (subject to change based on company policy).

Benefits:

• Competitive salary
• PF
• Cell phone reimburesement

How to Apply:

Interested candidates are requested to send their updated resume and a cover letter to hr_recruiter@gmail.com with the subject line "Application for Front Office cum Telecaller - Vijayawada."

Job Type: Full-time

Pay: ?10,000.00 - ?20,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• tele sales: 1 year (Required)
• total work: 1 year (Required)

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person