Job Description

We are looking for a dynamic Front Office Coordinator (ONLY FEMALE) to be the welcoming face of our coaching centre. This role involves managing day-to-day front office operations, providing exceptional customer service to students and parents, and supporting administrative tasks. The ideal candidate will be organized, personable, and passionate about fostering a positive learning environment.

Key Responsibilities:

• Greet students, parents, and visitors with a warm and friendly attitude.
• Answer phone calls and respond to inquiries about courses, schedules, and admissions.
• Manage student registrations, payments, and record-keeping efficiently.
• Coordinate appointment scheduling for students and instructors.
• Maintain an organized front office, ensuring all materials and resources are readily available.
• Assist in organizing events, workshops, and parent-teacher meetings.
• Handle incoming and outgoing mail and packages.
• Collaborate with instructors and administrative staff to support the smooth operation of the centre.
• Provide feedback and suggestions for improving front office processes and student experience.
• Ensure compliance with centre policies and maintain confidentiality of student information.

Job Types: Part-time, Permanent

Pay: ?10,000.00 - ?27,000.00 per month

Expected hours: 48 per week

Benefits:

• Commuter assistance
• Internet reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Dwarka Sec-6, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Required)

Location:

• Dwarka Sec-6, Delhi, Delhi (Required)

Work Location: In person