Job Description

What is the job about?Font Office Coordinator manages the day-to-day operations of Front desk part of guest relations & hospitality functions of Workplace Enablement Services at Grundfos India. This position and role provide adequate opportunities to learn the Systems, tools and process of Guest Relation, Hospitality and Visitor Management, the role provides hands on experience on managing visitors, customers, meetings, and events.Your main responsibilities:

• Work across the organization and coordinate tasks.
• Coordinate with both internal and external stakeholders to ensure alignment across the business.
• Managing Front desk operations -visitor management, receive and answer all incoming calls/mails/papers reporting complaints,
• Responsible to coordinate Guest relations activities and provide operational standards while coordinating for meetings & events.
• Coordination on inhouse and external events by providing the logistical support and execution on events with meetings & events team working closely with business.
• Execution for events - Town halls, Global leadership visits, Partner confluence, strategic off sites, Global integration events held in India, Executive business meetings and important Client Meetings of internal teams.
• Responsible for managing Expatriates. Greet and meet. Provide them with the orientation of the facility and support with providing all necessary information during their stay in the country.
• Provide monthly reports.
• Serves as a liaison with other departments within respective EYGDS Centre, the community, and external agencies in order to provide information on available resources, events, and services.
• Responsible for handling customer escalations efficiently to create a continual improvement process in place and responds to emergency situations.
• Should consistently demonstrate Organization, time management, prioritizing and the ability to handle a complex, varied workload.
• Advanced customer service abilities.
• Advanced public relations and customer relationship management skills.
• Should be a well-organized, detail and customer (internal and external) oriented person.
• Effective communication skills - Should be able communicate clearly and concisely, both orally and in writing.
• Be able to Organize, implement and direct facility maintenance operations and activities.
• Should possess Analytical and problem-solving skills.
• Should have good decision-making ability.
• Should pay attention to detail but also the ability to see the implications for the bigger picture.
• Should have a good knowledge of MS Office package.

Your Background:

• 3-5 years of relevant experience.
• Any bachelor's degree or equivalent professional level experience
• High level of English, additional languages are a preferred.
• Proactive and outgoing
• Ability to work effectively, organized and self-motivating.
• Friendly and positive attitude
• Great collaboration and networking skills
• Effective communicator both verbally and written.

Do you want to learn more?This position is based in Chennai. If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or YouTube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people.We look forward to hearing from you.About Grundfos
Grundfos is one of the worlds leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the worlds water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.An inclusive team
We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.Apply nowStartPlease wait...

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