Job Description

Duties & Responsibilities :

• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered.
• Registers guests and manages the rooming chart.
• Organizing transport services for guests at their request.
• Providing guests with information about the property & Up sell additional facilities and services, when appropriate.
• You will be responsible to provide an excellent and consistent level of service to your customers.
• Contributes to the smooth and efficient running of the Reception within the Rooms division.

Required Experience and Qualifications :

• 1 Year Hotel Experience Mandatory.
• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Good customer service, communications and interpersonal skills are a must.

Job Types: Full-time, Permanent

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Thrissur R S, Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person