Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Coordinates room status updates with the housekeepingdepartment by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day userooms.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellationprocedures.
Maintains guest room keystorage, and maintains and supervises access to safe deposit boxes.
File room keys ( only for manual room key hotels)
Knows how to use front officeequipment.
Process guest check-outs.
Performing cashierrelated functionslike postingchargesto guest accounts, raising paid out's, currency exchange,
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?20,000.00 per month
Benefits:
Food provided
Health insurance
Paid sick time
Provident Fund
Schedule:
Day shift
Morning shift
Night shift
Rotational shift
Weekend availability
Supplemental Pay:
Performance bonus
Quarterly bonus
Yearly bonus
Ability to commute/relocate:
Hennur Gardens, Bengaluru: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Microsoft Office: 1 year (Preferred)
total work: 1 year (Required)
Language:
Hindi (Required)
English (Required)
Work Location: In person
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