Job Description

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients' complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Job Type: Full-time

Pay: ?11,000.00 - ?14,500.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Rotational shift

Education:

• Diploma (Preferred)

Experience:

• total work: 1 year (Required)

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person

Expected Start Date: 12/12/2024