Job Description

Job Title: Front Office Associate

Location: Puducherry.

Experience: 1-2 Years

Job Type: Full-time

Industry: Hotel

Education: Diploma in Hotel Management or any degree

Job Summary:

We are seeking a skilled Front Office Associate with 1-2 years of experience.

You will manage guest interactions, ensuring a welcoming and smooth check-in/check-out experience.

As the face of the hotel, you will deliver excellent customer service and handle various administrative tasks.

Key Responsibilities:

Greet and assist guests during check-in and check-out.

Manage reservations, room assignments, and modifications.

Handle phone inquiries, emails, and guest requests.

Process guest payments, including cash and card transactions.

Coordinate with housekeeping and other hotel departments for guest needs.

Maintain a tidy, organized front desk environment.

Address guest complaints and provide timely solutions.

Skills and Qualifications:

1-2 years of experience as a Front Office Associate or in a similar role.

Strong customer service and communication skills.

Proficiency in hotel management software (PMS) and MS Office.

Ability to multitask and prioritize in a fast-paced environment.

Positive attitude, problem-solving skills, and attention to detail.

How to Apply:

Pass on your Resume at Email ID: bharath@kamlaxglobal.com

WhatsApp Me at: +91 7604899905

Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person