Job Description

• Greeting guests : Welcoming guests in a professional and warm manner
• Assisting with check-in and check-out : Helping guests with the check-in and check-out processes
• Providing information : Offering information about the hotel's services, facilities, and local attractions
• Handling guest inquiries : Responding to guest requests and inquiries, including special arrangements and room preferences
• Managing appointments : Managing appointments
• Answering phones : Taking phone calls
• Billing : Handling billing
• Solving complaints : Addressing any possible complaints
• Maintaining records : Keeping updated records of bookings, payments, and guests
• Managing mail or deliveries : Managing mail or deliveries
• Overseeing security : Sometimes overseeing basic security or access control
• Collaborating with housekeeping : Working with housekeeping to ensure rooms are clean and tidy
• Processing cancellations and modifications : Processing cancellations and modifications, and relaying this information to the front desk
• Processing advance deposits : Processing advance deposits on reservations

Job Types: Full-time, Permanent, Fresher

Pay: ?12,000.00 - ?17,000.00 per month

Schedule:

• Day shift
• Morning shift
• Rotational shift
• Weekend availability

Supplemental Pay:

• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person