Job Description

Job Title : Front Office Associate

Key Responsibilities:

• Greet visitors and clients in a friendly and professional manner.
• Respond to customer inquiries in person, by phone, or via email.
• Provide information about company services or products, and assist with general questions.
• Resolve customer complaints or direct them to the appropriate department.
• Check in and check out guests (in hospitality settings), including processing payments and issuing room keys.
• Maintain a clean, organized front desk area.
• Process mail and packages, distribute documents, and ensure proper record-keeping.
• Maintain client records, ensuring accuracy and confidentiality.
• Enter and update data into company systems or databases.

Qualification:

• Education : High school diploma or equivalent required; Associate's degree or higher preferred.
• Experience : Previous experience of at least 1 years as a Front Office Associate
• Skills:
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficient in office software (e.g., Microsoft Office Suite, Google Workspace).
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Professional and courteous demeanor.
• Physical Requirements : Ability to stand for extended periods and lift light objects (e.g., office supplies or packages).

Working Conditions :

• Full-time position, with some flexibility for evening or weekend shifts depending on the industry.
• May involve some overtime during busy periods.

• Note : Preferred candidates from in and around South Goa

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

• Health insurance
• Paid time off

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Weekend availability

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person